MDE lets you buy or send any product from Europe, America and Asia, no matter where you are.
Whether you are an individual or a business, we offer you our network of logistics centers that will receive your goods, verify, store, repack or consolidate them, and deliver them wherever you tell us, with maximum security and full guarantees.
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Save up to 75% on your shipping rates with the best carriers in the world: UPS, DHL, Fedex, GLS, Zeleris, CTT, Correos and many more.
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Welcome to My European Address, your reliable partner for shipping international packages. Below we offer you a detailed guide on the key features, costs and considerations when sending a package from Europe to Morocco. Our mission is to provide you with a transparent, efficient and secure shipping experience.
We take care of your merchandise as if they were ours!
All shipments have a tracking number included!
Restricted Items:
These items can be shipped to Morocco, but require special permits or must comply with certain regulations:
Declaration of Contents and Value
Have no fear, our team of experts is here to assist you at all times.
Duties and Taxes: Packages with a declared value of less than 1,250 Moroccan dirhams (MAD) (approximately 115 euros) are exempt from duties and VAT, according to the current simplified import regime.
For shipments exceeding this value, import duties and the Moroccan VAT (TVA), which is 20% for most products. Some items may have reduced rates of 10% or specific exemptions depending on the type of product (for example, books or educational materials).
The amount of tariffs varies depending on the category of the product and its origin, according to the HS tariff code established by the ADII.
Packages coming from the European Union and other countries: Morocco maintains a Association Agreement with the European Union that allows tariff reductions or exemptions for certain products that comply with the preferential origin rules.
Ships from countries outside the EU (such as the United States, the United Kingdom or China) are subject to general import tariffs and the corresponding VAT.
Morocco does not apply the DR-CAFTA agreement; Its tariff system is governed by bilateral agreements established with the EU, Turkey, Egypt and other North African countries.
Payment of Tariffs: The recipient in Morocco is responsible for paying taxes and customs duties before delivery of the package. Payment can be made through the international courier (DHL, UPS, FedEx, Chronopost, etc.) or directly at the ADII offices, depending on the type of shipment. Additional Documentation: Some products require special permits or certifications: Food and beverages: Health certificates issued or validated by the Office National de Sécurité Sanitaire des Produits Alimentaires (ONSSA).
Release Procedures: Once the fees are paid and the required documentation is submitted, the ADII authorizes the release of the package, which is then delivered to the recipient by the courier or the corresponding postal operator (Poste Maroc or private company).
Package Tracking: You can Track your shipment at all times using the tracking number provided by the international carrier, or from your control panel in My European Address, once the package has entered the Moroccan customs system. Possible Delays: If the package requires additional documentation, health certifications or contains restricted items, customs procedures may cause delivery delays. This frequently occurs in non-EU shipments or during periods of high import volume.
We help complete all your customs documentation to avoid possible inconveniences!
Our priority is that you feel safe and accompanied at all times!
Sending a package from Europe to Morocco is simple and secure with My European Address. We take care of every detail so you can have peace of mind and confidence in our service. Whether you're sending important documents, gifts to family, or business products, we're here to help.
Access our network of warehouses in Europe to use them as you prefer
Contract your membership and get your European Address instantly
Choose the plan that best suits your needs and start using our multiple warehouses to send and receive what you want from wherever you are
Notify us that your package is headed towards one of our warehouses
Enter the data of your packages in your control panel so that we can identify them upon arrival
Choose the added services for your package
Within each package you can tell us what services you want us to add (e.g. transportation, consolidation, repackaging, etc.)
Schedule the departure of your package and pay for the services provided
Choose the carrier you prefer or, you can hire one you trust yourself, and check out
Your package will arrive at its destination anywhere in the world
You will be able to comprehensively track the shipment of the package to its final destination
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Discover all the benefits you can get with MDE
Access multiple real physical addresses to use as you prefer.
We deliver your goods anywhere in the world.
Safe, affordable and flexible transport of palletized freight.
Choose the carrier you trust from many options.
We replace the original packaging with a new one.
We group multiple packages into one to reduce shipping costs.
We create your proforma invoice for correct customs declaration.
Full or shared containers for import/export.
Schedule package pickups or deliveries outside our warehouse.
We make assisted purchases on your behalf according to your instructions.
Full management of your returns and reverse logistics.
Document digitization for greater convenience.
We check that the contents match what you purchased.
Spanish prepaid SIM registered in your own name.
Temporary storage and clearance under customs regime.
Validation of suppliers' identity and reliability
We evaluate products and services from the customer's perspective.
Personalized advisory service in native Spanish.
We help non-residents open bank accounts in Europe.
We can receive payments from your customers from Europe, the USA and China.
and much more...
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Items prohibited by Moroccan law or current international agreements cannot be sent. This includes illegal drugs, explosive or flammable materials, weapons and ammunition (including replicas), dangerous chemicals, pornographic materials, cash, high-value jewelry without prior declaration and fauna or flora protected without permits from the Haut-Commissariat aux Eaux et Forêts et à la Lutte Contre la Désertification (HCEFLCD) or CITES.
Yes. Every package sent to Morocco must include a detailed description of the contents (type of product, quantity, brand, model and actual value). Declaring a lower or false value may result in fines, withholding or confiscation by the Administration des Douanes et Impôts Indirects (ADII).
If the package contains restricted items, customs may require specific permits or certificates before release. For example, medicines and cosmetics require approval from the Ministère de la Santé, food and beverages must meet the standards of the ONSSA, and electronic or telecommunications devices require authorization from the ANRT. If the required documentation is not delivered, the package may be detained or returned to the country of origin.
In addition to the shipping cost, import duties and Moroccan VAT (TVA) may apply, which is 20% for most products. Some items, such as basic foodstuffs or books, may benefit from reduced rates.
Parcels with a value of less than 1,250 Moroccan dirhams (approx. 115 euros) are exempt from taxes, but those exceeding this value pay tariffs depending on their category and country of origin.
Morocco maintains preferential agreements with the European Union and some Mediterranean countries that can reduce or eliminate tariffs on certain products.
The average delivery time is 8 to 15 business days, depending on the country of origin, the type of transportation and the courier used. Shipments coming from outside the European Union or requiring customs inspection may take longer.
If the ADII retains your package, you will be notified by the courier or by Poste Maroc. You must present the commercial invoice, identification document and, if applicable, the requested health or technical permits. Once the documents have been validated and the taxes paid, the package will be released and delivered to the recipient.
You can track your shipment at any time using the tracking number provided by the international courier (DHL, UPS, FedEx, Chronopost, etc.) or through the Poste Maroc portal. You can also do it from your control panel in MDE, where you will see the updated status of the customs clearance.
You must include a commercial invoice or proof of purchase, an accurate declaration of content and value, and, in some cases, health certificates or import permits issued by the competent authorities (ONSSA, Ministère de la Santé, ANRT or HCEFLCD).
Yes. You can send gifts as long as they are declared as “gifts” and include a description of the contents and their actual estimated value. If the value is less than 500 Moroccan dirhams, the shipment may be exempt from tax. Gifts of higher value are subject to VAT and duties like any other package.
Customs procedures are managed by the Administration des Douanes et Impôts Indirects (ADII). The recipient must present the necessary documentation, pay the corresponding taxes and comply with the applicable health or technical regulations. Once the process is completed, the package will be released and delivered to the recipient by Poste Maroc or the corresponding courier.
If you have questions, we invite you to consult our frequently asked questions
that will help you answer the most common questions that we are usually asked.
We deliver anywhere in the world
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
