MDE lets you buy or send any product from Europe, America and Asia, no matter where you are.
Whether you are an individual or a business, we offer you our network of logistics centers that will receive your goods, verify, store, repack or consolidate them, and deliver them wherever you tell us, with maximum security and full guarantees.
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Welcome to My European Address, your reliable partner for shipping international packages. Below we offer you a detailed guide to the key features, costs and considerations when sending a package from Europe to Belgium. Our mission is to provide you with a transparent, efficient and secure shipping experience.
We take care of your goods as if they were ours!
All shipments have a tracking number included!
Prohibited Items:
There are certain items that cannot be shipped to Belgium under any circumstances. These include:
Hazardous Materials: Explosives, flammables, poisons, pressurized gases and hazardous chemicals.
Illegal Drugs and Controlled Substances: Includes narcotics, marijuana, cannabis derivatives, as well as medications without a medical prescription or without authorization from the Agence Fédérale des Médicaments et des Produits de Santé (AFMPS/FAGG).
Weapons and Ammunition: Including replicas, military knives, firearm parts, compressed air guns and unauthorized personal defense devices.
Pornographic Material: Any content considered obscene or pornographic according to Belgian legislation and the rules of the European Union.
Protected Fauna and Flora: Live animals, plants, seeds and endangered species without permits from the Service Public Fédéral Santé Publique, Sécurité de la Chaîne Alimentaire et Environnement (SPF Santé Publique) and/or CITES.
Restricted Items:
These items can be shipped to Belgium, but require special permissions or must meet certain requirements regulations:
Medicines: Require a valid medical prescription and, in some cases, import authorization issued by the AFMPS/FAGG.
Food and Beverages: They are subject to sanitary inspection and phytosanitary controls by the Agence Fédérale pour la Sécurité de la Chaîne Alimentaire (AFSCA/FAVV). Products of animal origin (meat, dairy, eggs, etc.) have greater restrictions.
Cosmetics and Hygiene Products: They must comply with Regulation (EC) No. 1223/2009 of the European Union and the health provisions supervised by the AFMPS/FAGG.
Cultural Materials: Ancient books, works of art, historical or archaeological documents require authorization from the Service Public Fédéral Finances – Administration des Douanes et Accises (SPF Finances/ADA) and the Institut du Patrimoine.
Statement of Content and Value
Accurate Description: The shipper must detail the items in the package, including quantities, brand, model and type of product.
Declared Value: The actual value of the merchandise must be declared. Declaring a lower value may result in fines, withholdings or confiscation by the Administration des Douanes et Accises, while declaring a higher value may increase taxes or duties. You decide the declared value of your goods.
Don't be afraid, our team of experts is here to assist you at all times.
Packet Review:
All packages entering Belgium are reviewed by the Administration Générale des Douanes et Accises (SPF Finances), authority in charge of ensuring compliance with national regulations and the European Union in matters of import, security and fiscal control.
Tariffs and Taxes:
Packages with a declared value less than 150 euros (European Union “de minimis” limit) are exempt from import tariffs, but not VAT.
Any shipment coming from outside the European Union is subject to Belgian VAT, which is 21% for most products, with reduced rates of 12% or 6% for food, books and certain medical products.
For shipments with a value greater than 150 euros, import tariffs will also apply, calculated in accordance with the tariff code TARIC and the value declared on the commercial invoice.
Packages from the European Union and other countries:
Shipping from countries within the European Union (such as France, Spain or Germany) are not subject to tariffs or import taxes, since Belgium is part of the European single market. United Kingdom, United States, China or Switzerland) are subject to Belgian VAT (21%) and, in some cases, customs duties, depending on the product category. Belgium does not apply DR-CAFTA; is governed by the trade agreements of the European Union, which may reduce or eliminate tariffs for certain countries or specific sectors.
Payment of Duties:
The recipient in Belgium is responsible for paying the taxes and customs dutiesbefore the package is released. This payment can be made directly to the international courier (DHL, UPS, FedEx, bpost) or through the portal of the Administration des Douanes et Accises.
Additional Documentation:
Some products require special permits or certifications:
Food and beverages: Health certificates issued or approved by the Agence Fédérale pour la Sécurité de la Chaîne Alimentaire (AFSCA/FAVV).
Electronic devices and telecommunications: CE certification in accordance with the standards of the Belgian Institute for Postal Services and Telecommunications (BIPT/IBPT).
Fauna and flora: Permits issued by the SPF Santé Publique, Sécurité de la Chaîne Alimentaire et Environnement and/or CITES.
Release Procedures:
Once the fees are paid and the required documentation is provided, the Administration des Douanes et Accises will authorize the release of the package, which will be delivered to the recipient by bpost or by the corresponding international courier.
Package Tracking:
You can track your shipment at any time using the tracking number provided by the international carrier or from the system from bpost, or through your control panel in My European Address, once the package has entered the Belgian customs system.
Possible Delays:
If the package requires additional documentation, health certification or contains restricted items, customs procedures may cause delivery delays. This occurs most frequently in shipments from countries outside the EU or during periods of high logistical activity.
We help complete all your customs documentation to avoid possible inconveniences!
Our priority is that you feel safe and accompanied at all times!
Sending a package from Europe to Belgium is simple and secure with My European Address. We take care of every detail so you can have peace of mind and confidence in our service. Whether you're sending important documents, gifts to family, or business products, we're here to help.
Access our network of warehouses in Europe to use them as you prefer
Contract your membership and get your European Address instantly
Choose the plan that best suits your needs and start using our multiple warehouses to send and receive what you want from wherever you are
Notify us that your package is headed towards one of our warehouses
Enter the data of your packages in your control panel so that we can identify them upon arrival
Choose the added services for your package
Within each package you can tell us what services you want us to add (e.g. transportation, consolidation, repackaging, etc.)
Schedule the departure of your package and pay for the services provided
Choose the carrier you prefer or, you can hire one you trust yourself, and check out
Your package will arrive at its destination anywhere in the world
You will be able to comprehensively track the shipment of the package to its final destination
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Discover all the benefits you can get with MDE
Access multiple real physical addresses to use as you prefer.
We deliver your goods anywhere in the world.
Safe, affordable and flexible transport of palletized freight.
Choose the carrier you trust from many options.
We replace the original packaging with a new one.
We group multiple packages into one to reduce shipping costs.
We create your proforma invoice for correct customs declaration.
Full or shared containers for import/export.
Schedule package pickups or deliveries outside our warehouse.
We make assisted purchases on your behalf according to your instructions.
Full management of your returns and reverse logistics.
Document digitization for greater convenience.
We check that the contents match what you purchased.
Spanish prepaid SIM registered in your own name.
Temporary storage and clearance under customs regime.
Validation of suppliers' identity and reliability
We evaluate products and services from the customer's perspective.
Personalized advisory service in native Spanish.
We help non-residents open bank accounts in Europe.
We can receive payments from your customers from Europe, the USA and China.
and much more...
Receive and send everything you want fromanywhere in the world, using our app.
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It is not possible to send items prohibited by Belgian law or by the regulations of the European Union. This includes illegal drugs, explosive or flammable materials, weapons and ammunition (including replicas), dangerous chemicals, cash, pornographic materials, counterfeit products, and fauna or flora protected without permits from SPF Santé Publique or CITES.
Yes. All shipments to Belgium must include an accurate description of their contents (type of product, quantity, brand, model) and their actual value. Declaring an incorrect or lower value may generate fines, withholdings or sanctions from the Administration des Douanes et Accises (SPF Finances).
If your package contains restricted items, Belgian customs may request permits or certificates before releasing it. For example, medicines and cosmetics require authorization from the Agence Fédérale des Médicaments et des Produits de Santé (AFMPS/FAGG), while food and beverages must comply with the standards of the Agence Fédérale pour la Sécurité de la Sécurité. Chaîne Alimentaire (AFSCA/FAVV). If the required documentation is not provided, the package may be retained or returned.
In addition to the shipping cost, import duties and Belgian VAT (21%) may be applied, calculated on the total value of the merchandise (product + transportation + insurance, if applicable).
If the declared value is less than 150 euros, the shipment is exempt from tariffs, but not from VAT.
The packages Shipments sent from within the European Uniondo not pay import duties or taxes, since Belgium is part of the European single market.
On the other hand, shipments coming from outside the European Union (e.g. United Kingdom, United States, China or Switzerland) are subject to VAT and, in some cases, customs duties. administrative feesof the courier or postal servicebpost may also apply for customs management.
The average delivery time is 5 to 10 business days from the country of origin within the EU, and 10 to 20 days for non-EU shipments, depending on the type of transport and of the courier used. Times may increase if the package requires additional inspection or documentation at customs.
If the Administration des Douanes et Accises holds your package, you will be notified by the courier or by bpost. You must present the commercial invoice, identification document and, if applicable, the required permits. Once the process is completed and the taxes paid, the package will be released for delivery.
You can track your shipment at any time using the tracking number provided by the international carrier or through the bpost tracking system. You can also do it from your control panel in My European Address, where you can see updates on the status of the package and its customs clearance.
You must include a commercial invoice or proof of purchase, an accurate statement of contents and value, and, in some cases, certificates or special permits issued by the competent authorities (AFSCA/FAVV, AFMPS/FAGG, BIPT/IBPT or CITES).
Yes. Gifts can be sent by stating “gift” on the invoice and detailing their contents and actual value. If the value does not exceed 45 euros, they may be exempt from taxes. If they exceed that amount or come from outside the European Union, VAT (21%) and, in some cases, customs duties will be applied.
Customs procedures are managed by the Administration des Douanes et Accises. The recipient must present the corresponding documentation, pay taxes and comply with the necessary health or technical controls. Once the process is completed, the package will be released and delivered by bpost or the designated courier.
If you have questions, we invite you to consult our frequently asked questions
that will help you answer the most common questions we are often asked.
We deliver anywhere in the world
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
