Your purchases in Europe, America and Asia forwarded to your address in Kenya.Receive and send everything you want from anywhere in the world, using our App.
MDE lets you buy or send any product from Europe, America and Asia, no matter where you are.
Whether you are an individual or a business, we offer you our network of logistics centers that will receive your goods, verify, store, repack or consolidate them, and deliver them wherever you tell us, with maximum security and full guarantees.
Find your product at the best price in every store in Europe, America or Asia
Enjoy our network of logistics centers with 24-hour surveillance
You tell us where to send your package and we take care of everything
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Save up to 75% on your shipping rates with the best carriers in the world: UPS, DHL, Fedex, GLS, Zeleris, CTT, Correos and many more.
You can compare prices and choose between direct shipping or with scale, so you save more.
Welcome to MDE. Kenya is East Africa's most vibrant digital economy, but its customs protects hard: clothing moved to the 35% band in 2022 and, with the fees and cascading VAT, a fashion parcel can near 60% in charges. Knowing this before you buy — and avoiding plastic bags, banned even as packaging — makes all the difference. Here are the numbers.
We take care of your merchandise as if they were ours!
All shipments have a tracking number included!
Prohibited Items: Kenya holds the continent's most famous ban:
Restricted Items:
With the CoC in order, a real invoice and zero plastic in the packaging, Kenyan customs is demanding but perfectly predictable.
Our priority is that you feel safe and accompanied at all times!
Sending a package from Europe to Kenya is simple and secure with MDE. We take care of every detail so you can have peace of mind and confidence in our service. Whether you're sending important documents, gifts to family, or business products, we're here to help.
Access our network of warehouses in Europe to use them as you prefer
Contract your membership and get your European Address instantly
Choose the plan that best suits your needs and start using our multiple warehouses to send and receive what you want from wherever you are
Notify us that your package is headed towards one of our warehouses
Enter the data of your packages in your control panel so that we can identify them upon arrival
Choose the added services for your package
Within each package you can tell us what services you want us to add (e.g. transportation, consolidation, repackaging, etc.)
Schedule the departure of your package and pay for the services provided
Choose the carrier you prefer or, you can hire one you trust yourself, and check out
Your package will arrive at its destination anywhere in the world
You will be able to comprehensively track the shipment of the package to its final destination
* 14-day trial with money back guarantee.
Discover all the benefits you can get with MDE
Access multiple real physical addresses to use as you prefer.
We deliver your goods anywhere in the world.
Safe, affordable and flexible transport of palletized freight.
Choose the carrier you trust from many options.
We replace the original packaging with a new one.
We group multiple packages into one to reduce shipping costs.
We create your proforma invoice for correct customs declaration.
Full or shared containers for import/export.
Schedule package pickups or deliveries outside our warehouse.
We make assisted purchases on your behalf according to your instructions.
Full management of your returns and reverse logistics.
Document digitization for greater convenience.
We check that the contents match what you purchased.
Spanish prepaid SIM registered in your own name.
Temporary storage and clearance under customs regime.
Validation of suppliers' identity and reliability
We evaluate products and services from the customer's perspective.
Personalized advisory service in native Spanish.
We help non-residents open bank accounts in Europe.
We can receive payments from your customers from Europe, the USA and China.
and much more...
Receive and send everything you want from anywhere in the world, using our app.
The time has come to take the next step, you have a 14-day trial with a money-back guarantee.
Kenya's most famous ban: plastic bags (prohibited since 2017, even as inner packaging). Plus drugs, weapons and counterfeits. Check the restrictions section on this page before buying; it has the full list with the nuances.
Yes, always. The Kenya Revenue Authority (KRA) clears with the iCMS system; in the postal channel, Posta Kenya acts as agent: the parcel is opened before the officer, assessed on Postal Slip P195 and you pay by mobile, bank or card. Declare the real purchase value: obvious undervaluation means retention and penalties that cost more than the tax. We prepare the declaration for you from your invoice.
Certain products require the KEBS certificate of conformity (CoC) issued at origin; medicines a prescription; no plastic bags, not even as filler. If the permit never arrives, or the item is outright prohibited, it gets seized. That is why it pays to ask us BEFORE buying any regulated product: we will tell you which paper it needs and how to get it.
No de minimis: taxed from the first shilling (the US$500 allowance is only for traveller luggage). EAC duty by product (clothing 25%) + 16% VAT + fees (IDF/RDL). Example: €200 of clothing pays ~€50 duty + ~€40 VAT and fees: ~45%. The quoting tool breaks it down. The courier may add a small clearance handling fee. Our quoting tool shows the real total before you buy.
Three keys: express shipping, a clear invoice with the real value (avoids manual review) and no regulated item without its prior permit. Consolidating in your MDE locker also helps: one well-documented shipment clears better than several small ones.
5 to 10 working days from Europe depending on service, plus assessment (postal with Posta Kenya summons). Your MDE dashboard shows the real options with their timelines before you trigger the shipment.
Don\'t panic: most holds are about paperwork, not violations. The courier notifies you of the reason; it is almost always solved by providing the purchase invoice, the prescription or the missing permit. Write to us with your tracking number and we will manage the case with you until release.
Every shipment includes a tracking number. Follow it on the carrier\'s site or straight from your MDE dashboard, stage by stage: departure from our warehouse, transit, customs clearance and delivery in Kenya.
For normal purchases, just the invoice or receipt with the real value: we prepare the rest of the export paperwork and the declaration. Invoice with real value; for regulated categories, the KEBS CoC processed at origin BEFORE shipping.
Yes, declared at real value, but no exemption: taxed like any shipment. And remember when packing: no plastic bags, not even as inner filler: Kenya's ban is serious.
Yes, since 2017 and strictly: fines in the millions of shillings and up to 4 years in prison. It also affects parcel packaging: no plastic bags, not even as filler. We repack with paper alternatives.
With your ID and tracking number at Posta Kenya: the parcel is opened before the KRA officer, assessed on Postal Slip P195 and you pay with form F147 by mobile, bank or card, plus about 175 KES handling.
Kenya requires many regulated products to carry a Certificate of Conformity issued at origin before shipment (PVoC programme). Without it, entry can be denied or penalised with a percentage of the value. We check whether your product needs it before sending.
If you have questions, we invite you to consult our frequently asked questions
that will help you answer the most common questions that we are usually asked.
We deliver anywhere in the world
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
