MDE lets you buy or send any product from Europe, America and Asia, no matter where you are.
Whether you are an individual or a business, we offer you our network of logistics centers that will receive your goods, verify, store, repack or consolidate them, and deliver them wherever you tell us, with maximum security and full guarantees.
Find your product at the best price in every store in Europe, America or Asia
Enjoy our network of logistics centers with 24-hour surveillance
You tell us where to send your package and we take care of everything
Save up to 75% on your shipping rates with the best carriers in the world: UPS, DHL, Fedex, GLS, Zeleris, CTT, Correos and many more.
You can compare prices and choose between direct shipping or with scale, so you save more.
Welcome to My European Address, your reliable partner for shipping international packages. Below we provide you with a detailed guide to the key features, costs and considerations when shipping a package from Europe to Hong Kong. Our mission is to provide you with a transparent, efficient and secure shipping experience.
We take care of your merchandise as if they were ours!
All shipments have a tracking number included!
Restricted Items:
These items can be shipped to Hong Kong, but require permits, certificates or inspection:
Declaration of Contents and Value
Have no fear, our team of experts is here to assist you at all times.
Package Review: Incoming shipments are reviewed by the Hong Kong Customs and Excise Department to verify compliance with import regulations.
Taxes and Duties: on customs value (product + transportation + insurance) no VAT or GST applies (Hong Kong is a free port) and depending on the product, most products do not pay import duties; only some categories with special taxes (alcohol, tobacco, hydrocarbons). The vast majority of shipments enter tax-free, making Hong Kong one of the most agile destinations.
Payment of Duties: the recipient pays taxes and duties before release, with the courier (DHL, UPS, FedEx) or with Hongkong Post.
Documentation Additional:
For an agile dispatch, it is advisable to provide:
Release Procedures: once the taxes have been paid and the documentation has been delivered, the Hong Kong customs releases the package, delivered by Hongkong Post or the corresponding courier.
Package Tracking: you can track your shipment with the carrier's tracking number or from your control panel in My European Address.
Possible Delays: if the package requires additional documentation, certificates or inspection, customs clearance may cause delays in shipment. delivery.
We help complete all your customs documentation to avoid possible inconveniences!
Our priority is that you feel safe and accompanied at all times!
Sending a package from Europe to Hong Kong is simple and secure with My European Address. We take care of every detail so you can have peace of mind and confidence in our service. Whether you're sending important documents, gifts to family, or business products, we're here to help.
Access our network of warehouses in Europe to use them as you prefer
Contract your membership and get your European Address instantly
Choose the plan that best suits your needs and start using our multiple warehouses to send and receive what you want from wherever you are
Notify us that your package is headed towards one of our warehouses
Enter the data of your packages in your control panel so that we can identify them upon arrival
Choose the added services for your package
Within each package you can tell us what services you want us to add (e.g. transportation, consolidation, repackaging, etc.)
Schedule the departure of your package and pay for the services provided
Choose the carrier you prefer or, you can hire one you trust yourself, and check out
Your package will arrive at its destination anywhere in the world
You will be able to comprehensively track the shipment of the package to its final destination
* 14-day trial with money back guarantee.
Discover all the benefits you can get with MDE
Access multiple real physical addresses to use as you prefer.
We deliver your goods anywhere in the world.
Safe, affordable and flexible transport of palletized freight.
Choose the carrier you trust from many options.
We replace the original packaging with a new one.
We group multiple packages into one to reduce shipping costs.
We create your proforma invoice for correct customs declaration.
Full or shared containers for import/export.
Schedule package pickups or deliveries outside our warehouse.
We make assisted purchases on your behalf according to your instructions.
Full management of your returns and reverse logistics.
Document digitization for greater convenience.
We check that the contents match what you purchased.
Spanish prepaid SIM registered in your own name.
Temporary storage and clearance under customs regime.
Validation of suppliers' identity and reliability
We evaluate products and services from the customer's perspective.
Personalized advisory service in native Spanish.
We help non-residents open bank accounts in Europe.
We can receive payments from your customers from Europe, the USA and China.
and much more...
Receive and send everything you want from anywhere in the world, using our app.
The time has come to take the next step, you have a 14-day trial with a money-back guarantee.
Items prohibited by Hong Kong law cannot be shipped: illegal drugs, explosives, flammable or toxic materials, weapons and ammunition (including replicas), pornographic or illegal material, counterfeit products and protected animals or plants without permits from the Department of Environmental Protection or CITES.
No, Hong Kong is outside the European Union, so your package passes through customs and pays import taxes and, where applicable, tariffs. Hong Kong is a free port: it does not apply VAT or GST and does not require a trade agreement to exempt most products from tariffs.
Yes. Every shipment entering Hong Kong must include an accurate description of the contents (product type, quantity, make and model) and its actual value. Declaring an under or inaccurate value may result in fines, withholdings or penalties from the Hong Kong Customs and Excise Department.
In addition to transportation, your package will pay no VAT or GST (Hong Kong is a free port) on the customs value (product + transportation + insurance) and, depending on the category, most products do not pay import duties; only some categories with special taxes (alcohol, tobacco, hydrocarbons). The vast majority of shipments enter tax-free, making Hong Kong one of the most agile destinations.
The average delivery time from Europe is 7 to 13 business days, depending on transportation, courier and customs procedures. Having the documentation ready avoids delays.
If your package is detained, the Hong Kong Customs and Excise Department or the courier will notify you. You must present the commercial invoice, your identity document and the required permits or certificates. Once taxes are paid, the package is released for delivery.
You can track your shipment with the international carrier's tracking number. When the package arrives in Hong Kong, you can continue tracking it through Hongkong Post or the assigned courier, or from your control panel in My European Address.
You need a commercial invoice or proof of purchase and a declaration of contents and value. Depending on the product, specific certificates (sector license) or certificates from the Center for Food Safety or the Hong Kong Department of Health may be required. If an EU trade agreement applies, proof of origin reduces tariffs.
Yes. Gifts are declared as “gift” on the invoice indicating their estimated real value. Low value shipments may be exempt based on the applicable threshold; Above that value they pay taxes and, where applicable, tariffs.
The procedures are managed by the Hong Kong Customs and Excise Department. The recipient presents the documentation, pays the taxes and duties and complies with the applicable health or technical controls. Once the process is completed, the package is released and delivered by Hongkong Post or the private courier.
Hong Kong is a free port: no VAT or GST applies and most products do not pay import duties (only some categories with excise taxes, such as alcohol or tobacco). It is one of the most agile and economical destinations. The My European Address quote shows you the cost of transportation before sending.
If you have questions, we invite you to consult our frequently asked questions
that will help you answer the most common questions that we are usually asked.
We deliver anywhere in the world
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
