MDE lets you buy or send any product from Europe, America and Asia, no matter where you are.
Whether you are an individual or a business, we offer you our network of logistics centers that will receive your goods, verify, store, repack or consolidate them, and deliver them wherever you tell us, with maximum security and full guarantees.
Find your product at the best price in every store in Europe, America or Asia
Enjoy our network of logistics centers with 24-hour surveillance
You tell us where to send your package and we take care of everything
Save up to 75% on your shipping rates with the best carriers in the world: UPS, DHL, Fedex, GLS, Zeleris, CTT, Correos and many more.
You can compare prices and choose between direct shipping or with scale, so you save more.
Welcome to My European Address, your reliable partner for shipping international packages. Below we offer you a detailed guide on the key features, costs and considerations when sending a package from Europe to Dubai. Our mission is to provide you with a transparent, efficient and secure shipping experience.
We take care of your merchandise as if they were ours!
All shipments have a tracking number included!
Restricted Items:
These items can be sent to Dubai, but require special permits or certificates:
Declaration of Content and Value
Have no fear, our team of experts is here to assist you at all times.
Package Review: incoming shipments are reviewed by Dubai Customs to verify compliance with import regulations.
Duties and Taxes: on the customs value (product + transportation + insurance) the VAT of 5% and, depending on the product, a general tariff of 5%. Dubai is part of the United Arab Emirates; low-value personal shipments may be exempt from tariffs based on the current threshold.
Certificates of conformity: Many regulated products (electronics, toys, cosmetics) require the ECAS/EQM certificate of conformity from the Emirati standardization system (MOIAT).
Payment of Tariffs: the recipient pays VAT and tariffs before release, with the courier (DHL, UPS, FedEx) or with Emirates Post. required).
Release Procedures: once the taxes have been paid and the documentation has been delivered, Dubai Customs releases the package, delivered by Emirates Post or the corresponding courier.
Package Tracking: you can track your shipment with the carrier's tracking number or from your control panel in Mi European Address.
Possible Delays: if the package requires additional documentation, certificate of conformity or inspection, the clearance may cause delays in delivery.
We help complete all your customs documentation to avoid possible inconveniences!
Our priority is that you feel safe and accompanied at all times!
Sending a package from Europe to Dubai is simple and secure with My European Address. We take care of every detail so you can have peace of mind and confidence in our service. Whether you're sending important documents, gifts to family, or business products, we're here to help.
Access our network of warehouses in Europe to use them as you prefer
Contract your membership and get your European Address instantly
Choose the plan that best suits your needs and start using our multiple warehouses to send and receive what you want from wherever you are
Notify us that your package is headed towards one of our warehouses
Enter the data of your packages in your control panel so that we can identify them upon arrival
Choose the added services for your package
Within each package you can tell us what services you want us to add (e.g. transportation, consolidation, repackaging, etc.)
Schedule the departure of your package and pay for the services provided
Choose the carrier you prefer or, you can hire one you trust yourself, and check out
Your package will arrive at its destination anywhere in the world
You will be able to comprehensively track the shipment of the package to its final destination
* 14-day trial with money back guarantee.
Discover all the benefits you can get with MDE
Access multiple real physical addresses to use as you prefer.
We deliver your goods anywhere in the world.
Safe, affordable and flexible transport of palletized freight.
Choose the carrier you trust from many options.
We replace the original packaging with a new one.
We group multiple packages into one to reduce shipping costs.
We create your proforma invoice for correct customs declaration.
Full or shared containers for import/export.
Schedule package pickups or deliveries outside our warehouse.
We make assisted purchases on your behalf according to your instructions.
Full management of your returns and reverse logistics.
Document digitization for greater convenience.
We check that the contents match what you purchased.
Spanish prepaid SIM registered in your own name.
Temporary storage and clearance under customs regime.
Validation of suppliers' identity and reliability
We evaluate products and services from the customer's perspective.
Personalized advisory service in native Spanish.
We help non-residents open bank accounts in Europe.
We can receive payments from your customers from Europe, the USA and China.
and much more...
Receive and send everything you want from anywhere in the world, using our app.
The time has come to take the next step, you have a 14-day trial with a money-back guarantee.
Items prohibited by Emirati legislation cannot be sent: alcoholic beverages and pork products, material contrary to Islamic values, illegal drugs, explosives, weapons and ammunition (including replicas), counterfeit products and animals or plants protected without permits from the Ministry of Climate Change and Environment (MOCCAE) or CITES.
No, Dubai is outside the European Union, so your package goes through customs and pays import VAT (5%) and, depending on the product, tariffs. The advantage is that its customs regime is agile and with comparatively low taxes.
Yes. Every shipment entering Dubai must include an accurate description of the contents (product type, quantity, make and model) and its actual value. Declaring a lower or inaccurate value may result in fines, withholdings or penalties from Dubai Customs.
In addition to transportation, your package will pay VAT of 5% on the customs value (product + transportation + insurance) and, depending on the category, a general tariff of 5%. Dubai is part of the United Arab Emirates; Low-value personal shipments may be exempt from tariffs based on the current threshold.
The average delivery time from Europe is 6 to 12 business days, depending on transportation, courier and customs procedures. Having the documentation ready (and the certificate of conformity if applicable) avoids delays.
If your package is detained, Dubai Customs or the courier will notify you. You must present the commercial invoice, your identity document and the required certificates or permits. Once taxes are paid, the package is released for delivery.
You can track your shipment with the international carrier's tracking number. When the package arrives in Dubai, you can continue tracking it through Emirates Post or the assigned courier, or from your control panel in My European Address.
You need a commercial invoice or proof of purchase and a declaration of contents and value. Depending on the product, certificate of conformity and certificates from health authorities and Dubai Municipality, Ministry of Health and Prevention (MOHAP) or Telecommunication and Digital Government Regulatory Authority (TDRA) may be required.
Yes. Gifts are declared as “gift” on the invoice indicating their estimated real value. Low-value personal shipments may be exempt based on the applicable threshold; Above that value they pay VAT and, where applicable, tariffs.
The procedures are managed by Dubai Customs. The recipient presents the documentation, pays VAT and duties and complies with the applicable health or technical controls. Once the process is completed, the package is released and delivered by Emirates Post or the private courier.
Many regulated products (electronics, toys, cosmetics) require the ECAS/EQM conformity certificate from the Emirati standardization system (MOIAT). At My European Address we guide you on the necessary documentation and the quote shows you the estimated cost of the shipment before contracting it.
If you have questions, we invite you to consult our frequently asked questions
that will help you answer the most common questions that we are usually asked.
We deliver anywhere in the world
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
MDE works closely with the leading couriers, guaranteeing top-quality service and complete reliability. Thanks to our negotiated prices, our customers are free to choose from a wide range of shipping options, offering hundreds of possible combinations at exceptional prices.
